How to Use GroupRaise

What happens next? Post-fundraiser experience

You’re about to throw, or have thrown, a successful restaurant fundraiser, and now you want to make sure you receive that check in the mail. Here’s what you can do before hand to ensure everything runs smoothly, and the rundown of what happens after your GroupRaise event.

Pre-fundraiser

To ensure the speedy delivery of your funds it’s really important to review your GroupRaise profile prior to your event to make sure the information is correct. The restaurant will send your donation check to the address listed on your group profile so it never hurts to double check it’s right!

If you need to make changes you just need to login to your GroupRaise account and edit your profile. Look to see if all your details are correctly spelt, and you’ve provided your Tax ID if necessary. If your group doesn’t have a bank account to deposit the check you can ask the restaurant to have the check made out to the office or school group under which your organization falls.

If you’re reading this post-fundraiser and realized your group’s information isn’t correct, don’t stress! Simply edit your profile as explained above, then send your restaurant a message using the GroupRaise messenger feature to confirm they have the correct information to process your donation.

If you’re unsure how to edit your profile, click here.

Post-fundraiser

After your fundraiser the restaurant will calculate your total sales and then update your event link on GroupRaise.com. You’ll receive an email notification informing you of the update, and most importantly, how much your group raised. The restaurant will then send your group a check for the raised funds. This should arrive between 4-6 weeks after your event, it may even arrive sooner!

If your sales total hasn’t been updated within 1 week, please reach out to your restaurant to remind them! It’s important to keep in mind that restaurants can have a lot on their plate, literally. Try to be gracious and patient, knowing that the restaurant is working as best as it can to ensure that everyone is satisfied.