Step 3: Hosting fundraiser customers
It’s the day of the event! Before customers flood in, you need to make sure you have done 2 things:
- Put out a GroupRaise box: Place the box in a visible area (i.e. counter) to collect receipts from the group. Every supporter is told prior to the event to drop their receipt in the box to be counted towards the donation.
- Inform employees in-store: How to have a happy event? By having happy employees who are informed and welcoming to fundraiser guests. Make sure your managers communicate to avoid any confusion.
TWO CENTS FROM THE TEAM
- Customers generally come in small groups throughout the event period unless specified, which means there is no need for over-staffing.